Shipping Policy

1. Introduction

Welcome to ShopVastram.com's shipping policy. This document outlines our practices and procedures regarding the shipment of orders placed on our website. By placing an order with us, you agree to the terms described in this policy.

2. Domestic Shipping only

Shri Devji Baba Textiles Private Limited company Brand ShopVastram.com currently offers shipping services within India only. We are committed to providing our customers with reliable and cost-effective shipping options for all domestic orders.

2.1 Shipping Charges

Our shipping charges are structured as follows:

Orders under ₹5,000:

• A shipping fee of ₹200 will be applied to all orders with a total value less than ₹5,000.
• This charge covers packaging, handling, and courier fees.Orders of ₹5,000 and above:

Orders of ₹5,000 and above:

• We are pleased to offer FREE shipping on all orders with a total value of ₹5,000 or more.
  
• This free shipping applies to all* destinations within India.

2.2 Delivery Timeframes

• Order Processing: We typically process orders within 1-2 business days after payment confirmation.
  
• Shipping Time: Once dispatched, orders usually take 5-7 business days to reach their destination, depending on the delivery location within India.
• Total Delivery Time: Customers can expect to receive their orders within 4-9 business days from the date of order placement, depending on the location.

Please note that these are estimated timeframes and may vary due to factors such as peak seasons, public holidays, or unforeseen circumstances.

2.3 Shipping Carriers

ShopVastram.com partners with reputable courier services to ensure safe and timely delivery of your orders. The choice of courier may vary based on your location and the nature of the products ordered.

3. Order Tracking

Once your order is dispatched, we will send you a confirmation email containing:

• Your order number
• Tracking number
• Link to track your package if any

You can use this information to monitor your package's progress on our website or the courier's tracking portal.

4. Shipping Restrictions

• We currently do not ship to international addresses.
• Some remote areas within India may have longer delivery times or additional shipping charges. You will be notified of any such charges before your order is confirmed.

5. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit:

1. Contact our customer service team immediately.
2. We will initiate an investigation with the courier service.
3. Depending on the outcome, we will either resend your order or provide a full refund. Please check our company’s policy for more details.

6. Address Changes

If you need to change your shipping address after placing an order:

1. Contact our customer service team as soon as possible.
2. We will do our best to accommodate your request if the order hasn't been dispatched.
3. If the order has already been shipped, we may not be able to change the delivery address.

7. Return Shipping

Please refer to our separate Returns and Refunds Policy for information on return shipping procedures and charges.

We typically dispatch products within 2 working days and delivery is expected within 3 to 5 working days from the date of dispatch, depending on your location

8. Contact Information

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team:

• Email: support@shopvastram.com
• Phone: +91 9121733310, +91 6281641370